Online Workshops (BASICS Insights) Terms & Conditions

These terms and conditions apply to all online workshops (BASICS Insights) organised by the British Association for Immediate Care (“BASICS”), a registered charity in England and Wales (Charity No. 1188273).

1. Availability of Places
   • Places on online workshops provided by the British Association for Immediate Care (“the Association”) may be limited and if so, will be allocated on a first-come first-served basis.
   • Attendance at online workshops is restricted to those aged 18 or above unless explicitly stated otherwise.
2. Non-member fees
   • Full payment is required before your place can be confirmed. You will not receive the online link to access the workshop until payment is made.
   • We will not charge additional fees for payment by personal credit or debit card. We reserve the right to charge an additional fee for commercial (company) or international credit/debit cards to cover the additional transaction costs we are charged.
3. Member tickets
   • All BASICS members are entitled to free attendance at BASICS Insights events.
4. Accessing online workshops
   • You will be sent a link to access the online workshop. The link that you will be sent for the workshop is for the registered attendee only and should not be shared with any others. Anyone attempting to join the workshop who has not previously registered will not be admitted to the meeting.
   • The workshop should not be broadcast to a group of individuals without each individual registering to attend the workshop beforehand.
   • The Association may record workshops for quality assurance, educational or member engagement purposes. Attendees will be informed before recording begins and advised how they may participate without enabling their camera or microphone. Any recording and associated personal data will be handled in accordance with the Association’s Privacy Policy.
   • The Association is not responsible for technical, internet connectivity, software or equipment issues arising from an attendee’s own devices, systems or internet connection. If an attendee is unable to access a workshop because of a failure within the Association’s reasonable control, the Association’s liability will be limited to refunding the workshop fee paid or, where agreed with the attendee, offering a place at an alternative workshop. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
5. Cancellation
   • We understand that from time to time it is necessary to alter your plans, in such instances, the following cancellation charges will apply:
     • Cancellation received 14 calendar days or more before the workshop start date: 100% refund of the workshop fee paid.
     • Cancellation received fewer than 14 calendar days before the workshop start date: no refund.
6. Changes or cancellation by the Association
   • The Association will not be liable for any delay or failure to deliver a workshop resulting from circumstances outside its reasonable control, including severe weather, industrial disputes, acts of government, public health emergencies, failures of telecommunications systems or failures of third-party service providers.
   • The Association may occasionally need to change the date of a workshop due to circumstances outside its reasonable control. The Association will provide attendees with as much notice as reasonably possible.
   • If an attendee is unable to attend any alternative date offered, the Association will provide a full refund of the workshop fee paid, without deducting any administration, third-party or payment-processing charges.
   • If the Association cancels a workshop and is unable to offer an alternative date acceptable to the attendee, the Association will refund the workshop fee paid. The Association will not be responsible for any other costs or losses arising from the cancellation, including indirect or consequential losses, except where liability cannot lawfully be excluded or limited.
   • Nothing in these terms and conditions affects an attendee’s statutory rights under applicable consumer protection legislation.
7. Code of Conduct
   • You are expected to always behave in a professional manner during the workshop. The Association reserves the right to remove any attendee whose behaviour is disruptive, abusive, discriminatory, harassing or otherwise unreasonable. In such circumstances no refund will be payable.
8. Ongoing Communication
   • The Association may contact delegates regarding their workshop booking and may also send information about future educational activities, conferences, courses or Association news. You may opt out of receiving such communications at any time using the unsubscribe link provided.